Updated shipping policy: All Live animal orders are shipped using UPS next day air and all come with an arrive alive guarantee. ARRIVE ALIVE GUARANTEE PLEASE SEND message to me with a clear picture or video in the event of DOA coral. I do not offer refunds on livestock due to limited supply, I can only offer credit or refund minus shipping (if it was due to carrier delay). Due to weather conditions, I may request a signature at delivery. This is to ensure the animals​​​​​​​/​​​​​​​s are not left outside where they are exposed to weather elements. Any refused delivery or delivery not signed for will be void of any guarantee. Delivery delays due to weather or mechanical failure which result in loss will not be covered under our guarantee.